We collect personal information from visitors to this Website through the use of online forms and surveys and every time you e-mail us your details. This information will include details such as your name, your address, your e-mail address and some other optional information about yourself. We also collect information about your purchases of our products
We do not collect information about your credit card. That information is supplied to the card processing company (currently Sage Pay)
How Do We Use Your Personal Information?
We may use your personal information for administrative purposes and future enhancing of the Website to meet your needs as well as for advertising, marketing and promotional purposes for which we may contact you by email, telephone, post and SMS.
We use the following cookies:
- Google Analytics – We set cookies to get information on site usage and popularity, for the purposes of improving the site.
Several modules we use on our website are provided by third party companies, and by displaying them the third party may place cookies on your machine for their own purposes. The reasons for including these third party services are as follows:
- Facebook – To engage with social interactivity and feeds. View policy.
- AddThis – To gain information on how our content is shared. View policy.
How to disable cookies
To opt out of cookies, you can configure your browser to disable them. Find out how for your relevant browser:
- Chrome – View instructions
- Firefox – View instructions
- Internet Explorer – View instructions
- Mobile Internet Explorer – View instructions
- Safari – View instructions
- Mobile Safari – View instructions
- Blackberry – View instructions
- Android – View instructions
- Opera – View instructions
Please note that disabling cookies will result in some parts of the site not functioning correctly.
We will not disclose your personal information to any other third parties, though we reserve the right to disclose your personal information to government bodies and law enforcement agencies (once we are reasonably satisfied as to the circumstances surrounding the request), to third party companies to help us operate our systems properly and to protect our users and ourselves.
We may also use and disclose information in aggregate (so that no individuals are personally identified) for marketing and strategic development purposes.
We are always looking to improve the products and services that we offer. To do this, we may from time to time contact you to solicit your opinions and views. Your participation in these surveys is wholly voluntary. Should you choose to participate, you may rest assured that we will treat any personal information that you provide to us with the same standards as all other personal information.
You have the right to ask for a copy of the personal data that we hold about you (for which we may charge a small fee) and to correct any inaccuracies. To obtain a copy of the personal information we hold about you, please contact the Data Protection Officer at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.
Transfers of Your Data Overseas
Given that the Internet is a global medium, using the Internet to collect and process personal data necessarily involves the transmission of data to countries within and outside of the European Economic Area. Therefore, by using this Website and providing us with your personal information, you consent to the transfer of your personal information for the purposes detailed above to countries which may not have the same level of protection for personal data as the UK.
Notification of Changes
To ensure that we follow your instructions correctly and to improve our service to you through the training of our staff, we may monitor telephone calls between you and us.
Data Protection Information
You can obtain information about the UK's data protection regime by visiting the Information Commissioner's website at http://www.ico.gov.uk/